1. Definitions

For the purposes of these Terms:

  • "Platform" : the website and gaming services offered by IXOGames.
  • "User" or "player" : any natural person over 18 years of age who creates an account and uses the services.
  • "Account" : the User's personal registration on the Platform.
  • "Content" : games, software, texts, images, and other available materials.
  • "Bonuses" : promotions, bonuses, and free spins subject to specific conditions.

2. Eligibility Requirements

To register and play at IXOGames, you must:

  • Be at least 18 years old.
  • Have the legal capacity to enter into contracts.
  • Not reside in a jurisdiction where online gambling is prohibited.
  • Provide truthful, accurate, and complete information during registration.
  • Have a valid payment method in your name.

IXOGames reserves the right to request additional documentation to verify your identity, age, and address when necessary to comply with legal or security obligations.

3. Registration and User Account

3.1 Account Creation

When you register, you choose one of the available methods: email, phone number, MetaMask, Trust Wallet, or Google. You are responsible for maintaining the confidentiality of your access credentials.

3.2 One Account per User

Each user may have only one account. The creation of multiple, duplicate, or fraudulent accounts may result in the suspension or closure of all of them, as well as the retention of funds.

3.3 Accuracy of Information

You must notify us of any changes to your personal data. IXOGames is not responsible for consequences arising from incorrect or outdated information.

3.4 Account Security

IXOGames applies industry-standard security measures to protect user accounts and data. However, you are responsible for activities carried out from your account if you have not adequately protected your credentials.

4. Deposits and Withdrawals

4.1 Payment Methods

IXOGames makes various payment methods available to users in Argentina and Colombia, including digital wallets, bank transfers, cards, and cryptocurrencies. The available methods are detailed on the Payment Methods page.

4.2 Withdrawals

To request a withdrawal, you may first need to complete an identity verification process, in accordance with the usual practices of regulated platforms. Withdrawals are processed through the enabled channels and may be subject to operational limits.

4.3 Prohibition of Misuse

The following is not permitted:

  • Using funds of illicit origin.
  • Making deposits with cards or accounts that do not belong to you.
  • Attempting chargebacks or payment reversals once made.
  • Using the account to transfer funds between users.

IXOGames may suspend suspicious transactions and request additional information before releasing funds.

5. Bonuses and Promotions

5.1 General Conditions

All bonuses, percentages, and free spins are subject to specific conditions, including wagering requirements, validity periods, and withdrawal limits. These conditions are detailed on the Bonuses page or in the description of each promotion.

5.2 Promo Code

The code IXO activates the highest bonus available on the platform, as indicated on the corresponding page.

5.3 Modifications

IXOGames reserves the right to modify, suspend, or cancel promotions at any time, respecting the rights acquired by users who have already met the conditions in force at the time of their activation.

5.4 Bonus Abuse

Fraudulent or abusive use of bonuses (including the creation of multiple accounts to obtain them) may result in the cancellation of bonuses, the retention of associated winnings, and the closure of the account.

6. Responsible Gaming

IXOGames promotes gaming as an entertainment activity. Access is reserved exclusively for those over 18 years of age.

We recommend that users:

  • Set deposit and playing time limits.
  • Not play under the influence of alcohol or substances.
  • Not consider gaming as a source of income or as a way to recover losses.

If you feel that gaming is no longer a recreational activity, we encourage you to seek specialized help or contact our support to learn about the available options.

7. Prohibited Conduct

When using the Platform, you agree not to:

  • Breach the site's security or attempt to access restricted systems.
  • Use bots, automated scripts, or unauthorized software.
  • Manipulate games or exploit system errors.
  • Harass, threaten, or defame other users or IXOGames staff.
  • Engage in money laundering or illicit financing activities.
  • Publish offensive, illegal, or unauthorized content on the Platform.

Failure to comply with these prohibitions may result in the suspension or permanent closure of the account.

8. Intellectual Property

All content on the Platform — including games, software, trademarks, logos, texts, and images — is the property of IXOGames or its licensors. Reproduction, distribution, or unauthorized use is prohibited.

9. Limitation of Liability

IXOGames does not guarantee that the Platform will be free of errors or interruptions. To the extent permitted by applicable law, IXOGames shall not be liable for indirect, incidental, or consequential damages arising from the use of the services.

IXOGames is not responsible for the gaming decisions made by the user or for the economic losses arising from them.

10. Modifications to the Terms

IXOGames reserves the right to modify these Terms and Conditions. Modifications will be published on this page with the corresponding update date. Continued use of the Platform after the publication of the changes implies their acceptance.

11. Applicable Law and Dispute Resolution

These Terms are governed by the laws of [JURISDICTION] .

Any dispute arising from the use of the Platform will be resolved, in the first instance, through IXOGames support. If no solution is reached, the parties may resort to the applicable alternative dispute resolution mechanisms.

12. Contact

For any questions related to these Terms, you can contact us through: